Using the troubleshooting tool DataFlex Diagnostics

Lesson 3 - Examining the output report

In the previous lesson, we ran DataFlex diagnostics to analyze my current system. In this lesson, we'll go over the report that gets generated as a result of the analysis done by the tool.

DEMONSTRATION

Let's take a look at the report what these things mean
We have the different categories. So first system information, internet information services, DataFlex environment, DataFlex web applications. and lastly, DataFlex Windows applications
So in under System Information, if you click on the category header, you will see all first you see the number three. So you know that that category has some issues
We have like the exclamation mark here. So Windows information, let's check on that
So you see memory usage and external IP address have an exclamation mark.
External IP Address is blank. So you, it's just for you to check if that's an issue, and then you make a decision.
And the same for memory users
So if you want to know, you can click on the category, and it will give you more information like here:
It explains to you that memory usage is the percentage. So if it is less than 70% is going to be green, it's going to be a checkmark, and a pass. If not, it will be a warning. And if it is too bad, like more than 90% is going to be a fail
This is for each one of the the items on the report, you'll have a chance to learn more just by clicking on each item on the report.
For example check user information
You see who is a current user and the group the user belongs to
The mapped drive shows this is offline, this is an error because you can not access it
Let's click on Data Data Sources, here you see your ODBC, the DSN that you have. The system DSN 32 and 64 bits, and all ODBC drivers that are installed
This is very useful for when you're using any of our ODBC connectivity kit, along with the different drivers that can can access that
The IIS side, let's check on that
So here, the rewrite module is not installed, that's why it failed
In the Application pool everything is ok, so you can check the information of each one, to see what this what settings are being used
At the website the HTTP module is not installed. So if we click on this, again, it will give you more information
At the Applications tab you, for example, see again tha tthe module that's not installed
As far as the DataFlex environment, you see all DataFlex versions I selected. So let's see, what's the what's the problem here?
First, I don't see anything, but when you look through the information you see that the CodeJock files are missing
Now, DataFlex web applications and DataFlex Windows Applications don't show any problems